The Elsie Normington Foundation (we/our/us) understands that privacy is very important to you (the member or person who is using our Website), and we are committed to protecting and respecting your privacy. The Data Protection Act 1998 (the Act) contains certain rules designed to protect your privacy. As a data controller under the Act we must comply with the Act at all times. This policy, together with our Terms of Website Use and any other documents referred to in it, sets out the basis on which any personal information we hold about you will be processed by us. By visiting the Website you are accepting and consenting to the practices described in this policy.

Personal information means any information that we hold, or are likely to hold, relating to an identified or identifiable living individual. In practice, this means personal information we hold about users of our Website and applicants for, and recipients of, funding granted by us (the Funding).

1. Information we may collect from you

From time to time, we may collect and process certain personal information about you. You may give us information about you by filling in forms on our Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Website, apply to us to receive the Funding and when you report a problem with our Website. The information you give us may include your name, address, e-mail address and phone number, financial information and bank details, details of your educational history, personal description and photograph.

We may also collect details of your visit to our Website, including, for example, the length of time you spend browsing certain pages of our Website.

2. How we use your personal information

We collect and process your personal information in order to:

  • carry out our obligations arising from any contracts entered into between you and us and to provide you with the Funding (if applicable) and with information regarding our services that you request from us;
  • notify you about changes to our service; and
  • help us better understand the needs and interests of the visitors to our Website and to improve our Website’s functionality.

We may disclose your personal information to selected third parties, including:

  • our suppliers who assist us by hosting and managing data uploaded to our Website;
  • analytics and search engine providers that assist us in the improvement and optimisation of our Website.

We may also disclose your personal information to third parties if required or permitted by law and/or in order to enforce or apply our Terms of Website Use.

We will hold your personal information only for as long as is necessary. Your personal information will also be kept securely to prevent unauthorised access by other people. You must inform us of any changes to your personal information so that we can keep it up to date.

3. Where we store your personal information

Data that we collect about you may be held by us, and also by third party suppliers of software and/or cloud solution providers to us (and sub-contractors to those third parties). Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share this password with anyone.

We do our best to protect your personal information but unfortunately the transmission of information over the internet is not completely secure. We cannot guarantee secure transmission of your information to our Website and any transmission is at your own risk. Once we are in receipt of your personal information we use strict procedures and security features to try to prevent unauthorised access.

4. Cookies

Our Website uses cookies to improve the functionality of our Website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

5. Links to other websites

From time to time, our Website may contain links to websites operated by third parties. Please note that if you follow one of these links you will leave our Website and this Privacy Policy will no longer apply. We are not responsible for the protection of any information which you may disclose whilst visiting such third party websites.

6. Changes to our Privacy Policy

Any changes we make to our Privacy Policy will be posted on this page and, where appropriate, notified to you by e-mail. We recommend that you regularly check the Website for updates or changes made to this Privacy Policy.

7. Your rights

You have the right to access the information we hold about you. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

8. Governing law

This Privacy Policy and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed and construed in accordance with Scots Law.

The courts of Scotland will have exclusive jurisdiction over any claim arising from, or related to, our Website.

9. Contact

If you have any questions or would like to talk to someone about this Privacy Policy, please contact info@havenappeal.org.uk.

Thank you for visiting our Website. The Elsie Normington Foundation is registered in Scotland with charity number SC044029 and our registered office is located at Ardcorran, Old Craigton Road, North Kessock, Inverness, IV1 3YD